iTOA User Group Conference

See how other utilities use the iTOA platform, what others are innovating with the software, learn from industry leaders on best practices, lessons learned, and ability to ask questions.

Draft Agenda:

Day 1 – Tuesday, September 19, 2023

Tuesday, September 19, 2023
Topic Lead Representing Duration Start  End 
Conference Registration and Sign-In 60 mins 8:00 AM 9:00 AM
Welcome Marc Dionne UGC 10 mins 9:00 AM 9:10 AM
Ongoing iTOA Implementations, Features,
Functions Across Various Customers
Sun-Net Sun-Net Team 50 mins 9:10 AM 10:00 AM
Break     10 mins 10:00 AM 10:10 AM
Outage Coordination using iTOA across
business units: Tx,Dx,Gn,Tcomm, IT, Plants,
Crews, Customers
40 mins 10:10 AM 10:50 AM
Break 10 mins 10:50 AM 11:00 AM
Emergency/Storm mode iTOA On-Demand
Switching, Tagging, Clearances, Permits
30mins 11:00 AM 11:30 AM
iTOA-Distribution usage with GIS and ADMS
30mins 11:30 AM 12:00 PM
Lunch and Networking     60 mins 12:00 PM 1:00 PM
iTOA for Generation Operations
30mins 1:00 PM 1:30 PM
Break      10 mins 1:30 PM 1:40 PM
Interfaces to Various Systems with iTOA
Panel Discussion 45 mins 1:40 PM 2:25 PM
Break      10 mins 2:25 PM 2:35 PM
iTOA Design, Development and Training Process Panel Discussion 45 mins 2:35 PM 3:20 PM
Daily Adjournment & Committee Members
Marc Dionne UGC 3:30 PM 4:00 PM
Dinner Hosted by Sun-Net All Attendees
and Guest
7:00 PM 10:00 PM

Daily Welcome: Review agenda and announcements
Daily Adjournment: Respond to day’s activities/questions and review evening activities

Day 2 – Wednesday, September 20, 2023

Wednesday, September 20, 2023
Topic Lead Representing Duration Start  End 
Daily Welcome Marc Dionne UGC 10 mins 9:00 AM 9:10 AM
Resource Planning and Workload
Management with iTOA
40 mins 9:10 AM 10:00 AM
Break     10 mins 10:20 AM 10:30 AM
Visitor Log, Trouble/Defect Log in iTOA Mike Booth LGEKU 40 mins 10:30 AM 11:10 AM
Break/Raffle     10 mins 11:10 AM 11:20 AM
PRC Standards Compliance with iTOA 11:20 AM 12:00 PM
Lunch and Networking     60 mins 12:00 PM 1:00 PM
iTOA Roadmap and Future Plans Sun-Net 50 mins 1:00 PM 1:50 PM
Break  10 mins 1:50 PM 2:00 PM
Compliance and Reporting Panel Sun-Net 30 mins 2:00 PM 2:30 PM
Break  10 mins 2:30 PM 2:40 PM
ISO/RC interfaces Sun-Net 30 mins 2:40 PM 3:10 PM
Conference Discussion/Feedback and Final
Marc Dionne UGC 20mins 3:10 PM 3:30 PM

Please complete & return conference feedback form on paper or on-line.

About iTOA User Group Conference

iTOA User Group Conference is an annual conference led by the User Group Committee for the iTOA User Group Community to get together and discuss various ways to utilize iTOA to address challenges and offer solutions for the rest of the community. We believe in bringing people together to collectively discuss the latest updates and product road map along with showcasing various utilities’ experiences and ways to overcome the newest requirements in the industry.   


Panel Discussions

Panel led sessions to discuss various topics based on topics suggested by the User Group.

Presentations by Various Utilities

Showcasing unique features and experiences with iTOA to spark ideas and ignite new ones.

Updates from Sun-Net

Product roadmap, showcase of features from various enhancements, and other company updates.


Register now and book your hotel rooms. Sun-Net will be hosting a fun evening event on the first night of the conference. Let us know you’re coming!