iTOA User Group Conference
See how other utilities use the iTOA platform, what others are innovating with the software, learn from industry leaders on best practices, lessons learned, and ability to ask questions.

Draft Agenda:
Day 1 – Tuesday, September 19, 2023
Tuesday, September 19, 2023 | |||||
Topic | Lead | Representing | Duration | Start | End |
Conference Registration and Sign-In | 60 mins | 8:00 AM | 9:00 AM | ||
Welcome | Marc Dionne | UGC | 10 mins | 9:00 AM | 9:10 AM |
Ongoing iTOA Implementations, Features, Functions Across Various Customers |
Sun-Net | Sun-Net Team | 50 mins | 9:10 AM | 10:00 AM |
Break | 10 mins | 10:00 AM | 10:10 AM | ||
Outage Coordination using iTOA across business units: Tx,Dx,Gn,Tcomm, IT, Plants, Crews, Customers |
40 mins | 10:10 AM | 10:50 AM | ||
Break | 10 mins | 10:50 AM | 11:00 AM | ||
Emergency/Storm mode iTOA On-Demand Switching, Tagging, Clearances, Permits |
30mins | 11:00 AM | 11:30 AM | ||
iTOA-Distribution usage with GIS and ADMS integration |
30mins | 11:30 AM | 12:00 PM | ||
Lunch and Networking | 60 mins | 12:00 PM | 1:00 PM | ||
iTOA for Generation Operations |
30mins | 1:00 PM | 1:30 PM | ||
Break | 10 mins | 1:30 PM | 1:40 PM | ||
Interfaces to Various Systems with iTOA |
Panel Discussion | 45 mins | 1:40 PM | 2:25 PM | |
Break | 10 mins | 2:25 PM | 2:35 PM | ||
iTOA Design, Development and Training Process | Panel Discussion | 45 mins | 2:35 PM | 3:20 PM | |
Daily Adjournment & Committee Members Nominations |
Marc Dionne | UGC | 3:30 PM | 4:00 PM | |
Dinner Hosted by Sun-Net | All Attendees and Guest |
7:00 PM | 10:00 PM |
Daily Welcome: Review agenda and announcements
Daily Adjournment: Respond to day’s activities/questions and review evening activities
Day 2 – Wednesday, September 20, 2023
Wednesday, September 20, 2023 | |||||
Topic | Lead | Representing | Duration | Start | End |
Daily Welcome | Marc Dionne | UGC | 10 mins | 9:00 AM | 9:10 AM |
Resource Planning and Workload Management with iTOA |
40 mins | 9:10 AM | 10:00 AM | ||
Break | 10 mins | 10:20 AM | 10:30 AM | ||
Visitor Log, Trouble/Defect Log in iTOA | Mike Booth | LGEKU | 40 mins | 10:30 AM | 11:10 AM |
Break/Raffle | 10 mins | 11:10 AM | 11:20 AM | ||
PRC Standards Compliance with iTOA | 11:20 AM | 12:00 PM | |||
Lunch and Networking | 60 mins | 12:00 PM | 1:00 PM | ||
iTOA Roadmap and Future Plans | Sun-Net | 50 mins | 1:00 PM | 1:50 PM | |
Break | 10 mins | 1:50 PM | 2:00 PM | ||
Compliance and Reporting Panel | Sun-Net | 30 mins | 2:00 PM | 2:30 PM | |
Break | 10 mins | 2:30 PM | 2:40 PM | ||
ISO/RC interfaces | Sun-Net | 30 mins | 2:40 PM | 3:10 PM | |
Conference Discussion/Feedback and Final Adjournment |
Marc Dionne | UGC | 20mins | 3:10 PM | 3:30 PM |
Please complete & return conference feedback form on paper or on-line.
About iTOA User Group Conference
iTOA User Group Conference is an annual conference led by the User Group Committee for the iTOA User Group Community to get together and discuss various ways to utilize iTOA to address challenges and offer solutions for the rest of the community. We believe in bringing people together to collectively discuss the latest updates and product road map along with showcasing various utilities’ experiences and ways to overcome the newest requirements in the industry.
Featuring

Panel Discussions
Panel led sessions to discuss various topics based on topics suggested by the User Group.

Presentations by Various Utilities
Showcasing unique features and experiences with iTOA to spark ideas and ignite new ones.

Updates from Sun-Net
Product roadmap, showcase of features from various enhancements, and other company updates.