iTOA User Group Conference

See how other utilities use the iTOA platform, what others are innovating with the software, learn from industry leaders on best practices, lessons learned, and ability to ask questions.

About iTOA User Group Conference

iTOA User Group Conference is an annual conference led by the User Group Committee for the iTOA User Group Community to get together and discuss various ways to utilize iTOA to address challenges and offer solutions for the rest of the community. We believe in bringing people together to collectively discuss the latest updates and product road map along with showcasing various utilities’ experiences and ways to overcome the newest requirements in the industry.   


Panel Discussions

Panel led sessions to discuss various topics based on topics suggested by the User Group.

Presentations by Various Utilities

Showcasing unique features and experiences with iTOA to spark ideas and ignite new ones.

Updates from Sun-Net

Product roadmap, showcase of features from various enhancements, and other company updates.


Register now and book your hotel rooms. Sun-Net will be hosting a fun evening event on the first night of the conference. Let us know you’re coming!

2023 Sun-Net iTOA User Group Conference Agenda


Nashville, Tennessee – Day 1 (USA CDT)

Tuesday, September 19, 2023
Topic Lead Representing Duration Start  End 
Conference Registration and Sign-In 60 mins 8:00 AM 9:00 AM
Welcome Marc Dionne UGSC 10 mins 9:00 AM 9:10 AM
TVA Outage Coordination and Logging using iTOA across business units: Tx,Dx,Gn,Telecom, IT, Plants, Crews, Customers TVA TVA 50 mins 9:10 AM 10:00 AM
Break     10 mins 10:00 AM 10:10 AM
SCE: iTOA work and resource scheduling
among switching centers, switching, logging
and integration with control center systems
SCE SCE 50 mins 10:10 AM 11:00 AM
Break 10 mins 11:00 AM 11:10 AM
Exelon: Ongoing Enhancements to iTOA Exelon Exelon 50mins 11:10 AM 12:00 PM
Lunch and Networking     60 mins 12:00 PM 1:00 PM
Substation Visitor Log Integration Options Sun-Net UGSC 30 mins 1:00 PM 1:30 PM
iTOA Modules for Generation, Telecom, Gas
Pipeline, Water Operations




50mins 1:30 PM 2:20 PM
Break      10 mins 2:20 PM 2:30 PM
PRC Compliance, NERC TADS and MIDAS
UGSC Sun-Net 50 mins 2:30 PM 3:20 PM
Break      10 mins 3:20 PM 3:30 PM
Updates on iTOA On-Demand Work module,
iTOA Mobile, iTOA-iTOA Network
Sun-Net Sun-Net 50 mins 3:30 PM 4:20 PM
Daily Adjournment Marc Dionne UGSC 10 mins 4:20 PM 4:30 PM
Dinner Hosted by Sun-Net : Wildhorse Saloon
120 2nd Avenue North
Nashville, TN 37201
All Attendees
and Guest
6:00 PM 10:00 PM

Daily Welcome: Review agenda and announcements
Daily Adjournment: Respond to day’s activities/questions and review evening activities

Nashville, Tennessee – Day 2 (USA CDT)

Wednesday, September 20, 2023
Topic Lead Representing Duration Start  End 
Daily Welcome Marc Dionne UGSC 10 mins 9:00 AM 9:10 AM
ITC: iTOA Dashboard, Reporting and Tasks
driven Workflow
Nick Zabel ITC 45 mins 9:10 AM 9:55 AM
Break     5 mins 9:55 AM 10:00 AM
HHWP Safe Clearances, Lead time rules,
Workflow Notifications
HHWP SFPUD 45 mins 10:00 AM 10:45 AM
Break     5 mins 10:45 AM 10:50 AM
Eversource: System Changes and Off-Schedule
Eversource Eversource 35 mins 10:50 AM 11:25 PM
Oncor: iTOA Integration with PETE, ERCOT,
Reporting Tools etc
Oncor Oncor 35 mins 11:25 AM 12:00 PM
Lunch and Networking 60 mins 12:00 PM 1:00 PM
Raffle Prizes and Next Year UGC Sun-Net UGSC 30 mins 1:00 PM 1:30 PM
FERC Order 881 UGSC UGSC 30 mins 1:30 PM 2:00 PM
Break  10 mins 2:00 PM 2:10 PM
Sun-Net iTOA Roadmap and Future Plans Sun-Net Sun-Net 50 mins 2:10 PM 3:00 PM
Conference Discussion/Feedback and Final
Marc Dionne
UGSC 15 mins 3:00 PM 3:15 PM

Please complete & return conference feedback form on paper or on-line.